You have a legal right to change your mind and cancel your order within 14 days of receipt and receive a refund of all charges for the cancelled goods and the delivery charges (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
We will make the reimbursement without undue delay, and not later than 14 days after the day we receive back from you any goods supplied. We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
To avoid being held liable for the diminished value of any goods supplied, please ensure that all products are returned complete, in perfect condition, unused, unwashed and with the original packaging (including documentation).
You will return the goods at your own cost and we encourage you to obtain a free certificate of postage from the Post Office as we are only responsible for the goods once they have been received. Items lost in transit will not be treated as a return.
Please return your goods to the following address:
The Little Art Collection Returns
If you are not entirely happy with the goods that you have chosen you may return them to us within 30 days of receipt in accordance with our returns policy. Our returns policy applies in addition to your legal right to cancel above and does not affect your legal rights in respect of faulty or misdescribed products.
If you return any products in accordance with our returns policy, we will be happy to offer you an exchange or, if you prefer, a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging (including documentation). Items can be returned outside this period if they are found to be faulty but please take extra care to read any specific care instructions provided with your purchase.
For queries about returns, please contact info@thelittleartcollection.